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Bugs and technical issues

If you're using Idealist and something seems broken, don't hesitate to contact us and report the bug. To help us get to the root of the problem, include the following information in your report:
  1. The browser you were using (e.g. Internet Explorer or Firefox) and its version number (which you can find by going to the "Help" menu and clicking "About...")
  2. What you were trying to do
  3. What you expected to happen
  4. What actually happened
  5. Click here to send us the report.

We might follow up with more questions, but if you don't hear from us, you can safely assume that we'll address the problem as soon as we can. Thanks for your help!
Last Updated: Oct 20, 2017 02:27PM EDT
7122bfdd9db51d7cf8c2dfaba470d7e5@idealist.desk-mail.com
https://cdn.desk.com/
false
desk
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Liquid error: undefined method `gsub' for nil:NilClass
false
Invalid characters found
/customer/en/portal/articles/autocomplete