Let us know about cancellations as soon as possible so we can offer your table to a school on the waitlist. To receive a full refund for a paid table Idealist Grad Fair, you must notify us by July 31, 2018. Cancellations made after July 31, 2018 are non-refundable. Notify us by sending an email to firstname.lastname@example.org. In the subject line, please put "Fair Cancellation in [CITY]." Please note that for invoices older than 120 days, we will issue all refunds by check. Otherwise we'll refund according to your school's payment method.
If you are unable to attend an Idealist Grad Fair your school is registered for and have not notified us by the above date, unfortunately we will not be able to offer a refund or credit toward next year's fairs. Each fair comes with fixed costs that we pay in advance and which your registration fee helps to cover. If you are not able to exhibit on fair day, we will not be able to find a replacement on such short notice. Thanks for understanding.